Yes we have a refund policy! Before submitting a refund request, read the item documentation and description, read the comment section of the product to find the solution to your issue, and contact us via the support system. Our team will check your request if you have a valid reason for a refund, we will give you a refund. But if your reason is found invalid we decline your refund request.
The refund amount will go back to your original account, we do not store it as wallet money.
You can submit a refund request through this link: Submit a Refund.